How We Work With Our Clients

A clear six-step process, from the first call to ongoing improvement, so you know what happens and when.

1

Discovery call

We start by understanding your business, customers, current website or marketing and what you want to achieve. You tell us your budget range and deadline. This call is free.

2

Audit and proposal

We review your website, search presence and competitors, then send a written proposal with scope, timeline and price so you know what you are paying for before work starts.

3

Strategy and design

For websites we plan the pages, structure and design. For marketing we plan channels, keywords, audiences and a content calendar. You approve the plan before we build.

4

Build and set up

Our team builds the website, store, CRM or campaigns. Where relevant we set up analytics, forms, WhatsApp links and tracking so results can be measured.

5

Testing and launch

We test on mobile and desktop, check speed, forms and links, and set up redirects and sitemaps before going live.

6

Measure and improve

After launch we track results, report on what is working and keep improving. SEO and advertising are ongoing work, not one-time tasks.

See the results of this process in our case studies, check our pricing, or browse our services.

Frequently Asked Questions

How long does a typical project take?

It depends on scope. On our case studies page, one Shopify store launched in 6 weeks and a hospital website redesign took 4 weeks. We give you a timeline in the proposal.

Will I see the work before it goes live?

Yes. You review and approve the plan and the staging version before launch.

Who owns the website and content?

Ownership terms are written in your proposal and agreement. Ask us about ownership of design files, source code and accounts before you sign.

Do you offer support after launch?

Yes. We offer maintenance, SEO and marketing plans after launch. Details and prices are on our pricing page.

How do I start?

Book a free consultation through our contact page or message us on WhatsApp.

Ready to Start Your Project?

Book a free consultation and we will suggest a plan, timeline and budget.

Book a Free Consultation →

Free consultation. No cost, no obligation.